About Sheraton Boston Needham Hotel
Sheraton Boston Needham Hotel is a mid-size lodging pick which delivers a well-equipped fitness centre, indoor pool and on-site dining. Located just off Interstate 95, the hotel is ten miles away from Boston city centre.
The spacious rooms at Sheraton Boston Needham Hotel are all equipped with a coffee maker, flat-screen TV, safe, refrigerator and workspace. Every accommodation option also contains an en-suite bathroom with hairdryer.
Both wired and wireless internet services are complimentary to use at the hotel. For an additional fee, guests can also utilise the on-site parking facility.
Situated on the same level as the lobby, the hotel's café is open throughout the day and serves an exciting food and drinks menu. Room service is also available, as is an on-site convenience store.
The highly rated Cutler Park Reservation is one mile away from the property. It is also a two-and-a-half mile journey from Needham town centre.
Positive Reviews
positive:
Convenient shuttle
Many guests appreciate that there is a complimentary shuttle to the local area, and love that the service is frequent, and there is plenty of space. Others add that the shuttle stops at the major points of interest, and appreciate that the bus is large, and the service is available at convenient times.
positive:
Friendly service
Several guests note that the staff are friendly, and appreciate that the manager greets guests on every occasion. Others add that staff are well-trained and multilingual, and mention that requests for extra services are handled with a sense of urgency.
positive:
Spectacular spa
Many guests appreciate that the spa is open at convenient times, and there are several staff members available to service guests, and appreciate that there are complimentary slippers and bathrobes available. Others add that there are many treatment rooms, and mention that the Jacuzzi is powerful, and the equipment is modern.
Negative Reviews
negative:
Rooms require maintenance
Some guests mention that the beds are hard, furniture is worn, electric outlets don't work, and there is not enough lighting. Others add that the faucets leak, bathroom tiles are cracked, and floors are stained, but appreciate that management responds to requests for maintenance with a sense of urgency.
negative:
Crowded during peak season
A handful of guests note that the common areas and hallways are packed during the peak season. Others add that the pool area is packed, and there is limited space in the business center during the peak season, but appreciate that staff are efficient and handle large crowds efficiently.
negative:
TV does not work
Some guests comment that reception of the in-suite TV is patchy, and cable service is often not available. Others add that staff is efficient and repairs to the TV are handled promptly.