About Holiday Inn Express Hotel & Suites Gulf Shores, an IHG Hotel
Holiday Inn Express & Suites Gulf Shores is a contemporary hotel serving the Gulf Shores and Orange Beach areas in Alabama.
The air-conditioned rooms offer flat-screen TV, phone, desk, free local calls, ensuite, hair dryer, free Wi-Fi, ironing set, free newspaper, tea and coffee maker, microwave, refrigerator and daily housekeeping. Some guestrooms are adjoining and offer separate living space, whirlpools or sofa beds.
The leisure hotel features 24-hour front desk, 24-hour business center, fitness center, ice machine, front desk safe, outdoor pool, free parking and spa tub.
A cold and hot Express Start Breakfast buffet is served daily. There are also nearby dining establishments for other meals throughout the day.
Holiday Inn Express & Suites Gulf Shores is near Waterville USA, Alabama Gulf Coast Zoo, The Wharf, Gulf Shores Beach and companies such as Vulcan Materials and BFGoodrich.
Positive Reviews
positive:
Kudos to the Breakfast Staff
Guests mentioned that the hot breakfast bar served this hotel is one of the best they've had when it comes to the hot and cold free breakfast buffet bar. They mentioned that practically everything you could want is available and appetizing.
positive:
Beach Minutes Away
While this location isn't directly on the beach, guests mentioned it's about a two-minute drive. They like this because it's far enough away to avoid the commotion, but close enough that the trip is easy to make. Plus, for those who may not want to go to the beach there is a small pool at the hotel, which guests said they enjoyed.
positive:
Superior Customer Service
Visitors mentioned that the staff does an excellent job of making guests feel important. In fact, some guests compared their interactions with the employee that that you might find at more expensive hotel, which made their experience all the better.
Negative Reviews
negative:
Bed Firmness Possible Issue
For some guests, they had issues with the beds. According to some travelers they were a bit too hard for their liking. Overall, most guests didn't have an issue with the firmness of the mattresses.
negative:
Rooms a Bit on the Smaller Side
Some guests mentioned that the rooms seem small. Others stated that they seem to be cluttered with too much furniture, such as tables and chairs. The majority of visitors, however, didn't have an issue with room size.
negative:
No Issues Reported
So far, no recent negative opinion has been expressed by guests about this hotel.