About Kapok Hotel
Kapok Hotel is a three-star smoke-free family friendly hotel featuring fitness facilities, a safe-deposit box at the 24-hour front desk and wedding services. The Royal Botanic Gardens are a mile away from the premises.
The individually-furnished guestrooms contain an in-room safe, premium bedding, free wired and wireless Internet access, a LCD TV with cable access and a private bathroom. The kitchenette is equipped with a refrigerator, a coffee/tea maker and a microwave.
Kapok Hotel features an outdoor pool, a garden, laundry facilities, a business center, complimentary self-parking, a computer station, a mini-market and tour/ticket assistance.
Tiki Village specializes in Asian cuisine and serves breakfast, lunch and dinner, while Kava specializes in international cuisine and serves lunch and dinner. Room service is provided during limited hours and a complimentary continental breakfast is served each morning.
The hotel is a ten-minute walk from Emperor Valley Zoo and 15 miles from Piarco International Airport.
Positive Reviews
positive:
Comfortable, clean and very nice rooms
The rooms are very clean and well arranged. The beds and beddings are very comfortable and the pillows are just the right mix of firm and soft. Travelers on a budget who only require the basic necessities in a room will find this hotel fitting.
positive:
Well positioned near city attractions
The hotel is well set in quiet environment a few steps from Queen's Park Savannah. Other nearby popular attractions such as the Independence Square, Woodford Square which are just a few minutes' drive from the hotel. The airport of Piarco International is also within reach.
positive:
Courteous, friendly and helpful staff
The hotel's staff members will make their guests feel right at home. With their excellent customer service skills, they work professionally and do their best to solve any concerns guests may have. The receptionists are very courteous, ready to assist and are polite.
Negative Reviews
negative:
Hotel's breakfast had few selections
A number of guests had raised concerns regarding the breakfast. Though it was good, some felt it had few options for vegetarians. At times those who went at the breakfast table a bit late were greeted with cold and at best lukewarm dishes and drinks.
negative:
Some room had loud air conditioners
Some guests had a hard time sleeping as the noisy air conditioners made it almost impossible. To some, they felt that those that they units were old and defective and that they needed replacing.
negative:
Rooms facing the road were noisy
A number of guests with rooms near the road were not pleased to find out that they could not keep their windows open as a lot of noise got into the rooms. This proved to be difficult for light sleepers and those seeking an undisturbed time.