About ITC Maratha, a Luxury Collection Hotel, Mumbai
Fusing luxury with beautiful architecture and award-winning cuisines, ITC Maratha is just 0.62 miles away from the Chhatrapati Shivaji International Airport. The hotel features spa and pool.
The exclusively-decorated 386 rooms and suites feature TV, tea/coffee maker, free Wi-Fi, personal music system, DVD player. Suites have In-room fax, massage chair, marble bathroom, butler service etc.
Rejuvenating body treatments and spas are offered at Kaya Kalp Spa. Parties and meetings can be organized at the well-equipped banquet halls, conference rooms and outdoor gardens. Other hotel facilities include outdoor pool, Safe Deposit Boxes etc.
Get a taste of International or traditional delicacies at The Peshwa Pavilion or Peshawri. While Dum Pukht gives a flavor of royal cuisines, Dakshin Coastal is known for South Indian delicacies and Pan Asian offers award winning S.E Asian delicacies. Apart from these, there is also a lounge and bar.
Juhu Beach is six miles away from ITC Maratha.
Positive Reviews
positive:
Close Proximity to Airport
ITC
Maratha is located close to International Airport, which saves a lot of travel
time. Guests felt that unlike the usual
hotels close to Airport, this hotel provides excellent hospitality and offers a
luxurious stay to the travellers. Many sightseeing places are also located
close to the hotel.
positive:
Excellent Hospitality
Guests have prasied the staff at ITC Maratha for their promptness, helpful attitude and courteous nature. From providing all the usual assistance required by travellers to assisting in providing birthday cards for someone else, staff proves that small gestures go a long way in making the stay a memorable one.
positive:
Comfortable and Clean Hotel With Good Restaurants
This 5-star property is spotlessly clean
and well-maintained. The hotel features many good restaurants, letting you
enjoy a variety of cuisines at one place. Some award-winning recipes can be relished
at the hotel's restaurants, which have good ambiance also. Guests especially
loved eating the Indian cuisines.
Negative Reviews
negative:
Paid Wi-Fi Connectivity
Guests were disappointed with the paid
Wi-Fi facility. They felt that a hotel of this standard may offer such a
facility complimentary. Also, the connectivity is not very good and
intermittent in some rooms.
negative:
Paid Airport Shuttle Service
Though International Airport is approx. a mile away from the hotel, an exorbitant amount is charged for shuttle service. Some guests were disappointed and felt that free shuttle should be provided.
negative:
Steep Pricing
Though most of the guests were satisfied
with the hotel services and facilities, a few felt that the prices are a little
high. A few facilities should be made complimentary as the room charges are
quite high. However, the overall experience is excellent.