About Wyndham San Jose Herradura
Wyndham SJO Herradura is a family-friendly property situated just outside San Jose that features three outdoor pools, a casino, three restaurants, a bar, full spa and a central location.
Air-conditioned, smoke-free rooms are cleaned frequently and feature satellite television and deep soaking bathtubs. Coffee and tea facilities, blackout drapes and complimentary toiletries are available and some rooms have balconies.
It's easy to get to the airport with the complimentary shuttle. Five hot tubs, complimentary Wi-Fi, free parking, 24-hour reception, tour desk, laundry facilities and a fitness centre are also available.
Tropicala only serves breakfast and features Central American cuisine. Sakura serves sushi at lunch and dinner. Quattro features fine dining and Italian dishes at lunch and dinner and Hard Rock Cafe serves American favorites.
A Golf course and tennis courts are located nearby as are a number of attractions including Cariari Country Club, Plaza Real Cariari, Ultrapark Free Zone and Cafe Britt Coffee Farm.
Positive Reviews
positive:
Excellent Location Close to the Center City
The location of Wyndham SJO Herradura is perfect. It's only ten minutes away from the airport and a shopping centre is across the street. Many other attractions, including the vibrant downtown, are also easily accessible.
positive:
Delicious Breakfast with Local Flare
The breakfast area is beautiful with stunning views of the gardens and pools. There are many high-quality, fresh, delicious items to choose from and everything is nicely-prepared. Guests also reported that there are many local dishes available.
positive:
So Much to Do, So Much Included
Several swimming pools and hot tubs are great for the whole family, a casino provides endless entertainment for adults, a lovely garden provides a nice place to relax, a spa is there to keep you relaxed and feeling great and a gym ensures you stay fit while on vacation.
Negative Reviews
negative:
Unkempt Rooms in Need of Upgrades
The guest rooms at Wyndham SJO Herradura are in need of some care as guests reported some issues including mould in the bathrooms, tattered carpet, broken shower tiles and malfunctioning air conditioning. Also reported was dated decor and furnishings, toilets that don't flush properly, chipped walls, uncomfortable beds and a lack of water pressure in the shower.
negative:
Poor Service From Absent Staff
Staff at this hotel are hard to locate when needed and when they can be found, they are not very helpful and not friendly. Guests reported that all services are delivered in the slowest possible manner, issues are not looked after in a timely fashion if they are even looked after at all and blame is passed from person to person when a problem arises.
negative:
Some Facilities are Frequently Closed
Guests reported that the bar and pools are often closed at random times when they are supposed to be open which causes inconveniences for guests who have plans to spend the night having drinks or spending an afternoon in the pool.