Hotel The Riverside (Kendal, United Kingdom)

Guests found Riverside to be aptly named due to its River Kent views, while they could easily walk anywhere in Kendal and the hotel proved to be a good base for exploring the Lake District.

The staff were found to be friendly and helpful and the bar staff particularly good, although a few members were reported to be inexperienced and a bit unprofessional. The hotel is also very pet friendly, with pets allowed in most rooms.

You will find the hotel to look grand from outside, while the rooms are comfortable, clean and spacious, with nice spa and pool facilities and good parking, although a few guests said there was not a huge amount of space in either of the latter.

A few disabled guests staying at Riverside found problems with the hotel’s disabled access and there appears to be a lot of stairs throughout the hotel, so it is perhaps not the best for the mobility-impaired.

While many found the buffet-style breakfasts good, others were disappointed to find the hot options were not always hot, some items would run out leaving a poor selection and a few thought the ingredients were not of a very high quality.

A handful of those who stayed found their rooms uncomfortably warm at night since they were unable to control the temperature.