About The Oberoi Mumbai
Hotel The Oberoi Hotel in Mumbai, India is a luxurious hotel located on the Marine Drive with ocean-front views in the business district. It has a 24-hour spa, concierge, and large skylight within.
Each room has silk armchairs, peal dresser and contrasting antique and modern decorated walls, and an en-suite bathroom. There is a DVD player with LCD television, tea/coffee maker, and an iPod docking station.
The hotel offers a 372 square metre fitness centre, and a swimming pool. There is also a 24-hour laundry service and free parking.
The hotel offers various dining options for its guests including Japanese, Italian, and Indian cuisine at the Fenix, Vetro, and Ziya respectively. The Champagne Lounge has a selection of Champagne and wines.
The Chhatrapati Shivaji International Airport is a 45-minute drive and train station is 20-minutes away. The hotel is also close to Mumbai’s shops, bars, and cultural sights.
Positive Reviews
positive:
Attention to Detail by Staff Remembered.
Most guests enjoyed the attentiveness of the hotel’s staff including various examples given of the kindness taken to make guest’s feel at home. The staff greet each guest and accommodate the guest depending on their situation.
positive:
The Hotel Offers Panoramic Views.
Many guests spent their time enjoying the panoramic views of the Arabian Sea and sunset. The area is idealistic to relax and take a walk on Marine drive and come back to the hotel to enjoy the scenery from above. The hotel offered guests piece of mind in
positive:
Amenities Offered Above Expectations.
Many guests enjoyed the various facilities offered by the hotel including the 24-hour spa service with therapeutic massages, the swimming pool and fitness centre. The restaurants and bars also receive high ratings and the dining experience was digested we
Negative Reviews
negative:
Wi-Fi is not Free for Luxury Hotel.
For some guests, the price already paid for the hotel stay was too much to charge them for internet usage. Wi-Fi is included for only 30-minutes and thereafter is charged to guests. Many found this to be strange and would have preferred to have internet f
negative:
Taxi Service Pushy for Tips.
Some guests did not enjoy the taxi service that is not part of the hotel but is advertised by the hotel for the guests. Some did not enjoy the taxi driver’s high rates plus tip expectation which is charged by a flat rate. The riders themselves are describ
negative:
Service Cannot be Perfect for Everyone.
Not every guest at the hotel experienced an immaculate service from the hotel and provided their personal examples of how the staff did not meet their expectations.