Hotel The Heritage Bangkok (Bangkok, Thailand)

Guests state that this hotel has a great location and is a great choice for business executives and leisure travellers that are visiting Bangkok. There are many restaurants, little cafes and local convenient shops close to the hotel and within walking distance. The property is also close to the Bangkok Mass Transit System, which can get you anywhere you need to go.

Guests mention that the hotel is clean and comfortable and has the necessary amenities you require for  a good night's sleep and stay in the local area. Guests felt as though the hotel provided what was needed and what was required for the price you have to pay.

Guests mention that the breakfast service at this hotel is very good. They state that there was a lot of items to choose from and that there are fresh fruit juices, and a coffee and tea service.

Guests state that the reception staff at this property do not have appropriate hospitality and communication skills. They were not greeted warmly and they felt unwelcome. They mention that they felt like a bother more than a guest.

Guests mention that the property is in need of some upgrades and renovations. They found the air-conditioning leaking, light fixtures broken, cracked tiles and a variety of other problems with their rooms.

Guests state that the Wi-FI internet service at this hotel is very weak. There are times you can get connected and then there are times that you are disconnected within seconds. Sometimes you cannot get connected when you want to so the connection proves to be unreliable.