Hotel Hilton Garden Inn Cleveland Airport (Cleveland, USA)

Considering the close proximity to the airport, many guests were pleasantly surprised at the rates they received when staying here. Because of the perceived good value, guests often noted that if they were in this area again, they'd stay here in the future.

Guests were consistently impressed with how well they were treated by the staff members here. Regardless of the times guests checked in, the questions they asked or issues that came up, staff members were quick to help in whatever ways they could, and always with smiles on their faces.

In addition to being close to major highways, this property is just a short drive from many well-regarded restaurants. Guests often said the location was a clear perk of staying here, because it meant they could see a lot without spending too much time in their cars.

There were numerous reports from guests that their beds sagged in the middle. This problem often occurred after they had slept on them for several hours. Furthermore, some guests thought the beds were much too hard outside of that weak center portion.

Some guests found when they ordered food in the restaurant, the service was quite slow. In other cases, they felt the waitstaff were not trained in good serving techniques as well as they should be. Still, these shortcomings were usually just minor frustrations.

Although guests generally thought the breakfast items tasted good, they sometimes commented that the breakfast rate was too steep. If you plan to eat on site, be sure to budget accordingly so you won't be caught off guard.