About Holiday Inn Express & Suites Grand Canyon, an IHG Hotel
Holiday Inn Express & Suites Grand Canyon is situated just a mile from the Grand Canyon and features newly modernized guest rooms, an indoor pool and whirlpool.
Rooms are thoughtfully equipped with air-conditioning, free in-room Wi-Fi and a 32-inch TV. A coffee maker is also included in the kitchen area.
Holiday Inn Express & Suites Grand Canyon includes a well-equipped business center with courier and copying services. Complimentary internet service is also available.
Breakfast is included when staying at this hotel. Guests are offered either grab-and-go items or hot meals. The option for off-site dining at a host of restaurants is also available.
This hotel is located close to a range of interesting sites and attractions such as the Desert View Watchtower, Tusayan Museum and Ruins, and the National Geographic IMAX Theater.
Positive Reviews
positive:
A location you simply cannot beat
This hotel is within a mile of the South Rim entrance to the Grand Canyon National Park making it extremely convenient for those wishing to explore this beautiful, natural wonder of the world. On many occasions, guests have stayed at this hotel for the specific purpose of visiting this site and this hotel offers convenience in this regard.
positive:
Convenient complimentary breakfast
Guests have been very pleased with the convenience of an on-site, complimentary breakfast offered. This hotel is often visited by guests with the intention of going on excursions and site seeing activities, therefore the on-site, complimentary breakfast has not gone unappreciated.
positive:
Friendly service
Guests have expressed their appreciation for the friendly staff at this hotel. Some reviews have gone as far as to point out a few individual staff members to thank them for their stellar service. Reviews suggest that the service given made this good hotel great.
Negative Reviews
negative:
Slow and unstable internet access
This hotel offers guests free Wi-Fi. However, there have been many complaints that the internet access is very slow and, more often than not, lags and causes frustration. Reviews indicate that it is only a minor inconvenience but it has come up often as the subject of negative reviews.
negative:
Some rooms are noisier than others
Rooms that are placed close to features such as the gym have experienced louder than usual stays. Amenities like the treadmill cause disruptions to guests staying in close by rooms; hotel management should consider sound proofing the necessary walls or other suitable arrangements.
negative:
Rooms are outdated
Guests have not been very happy with the state of the rooms. Reviews have suggested that they are outdated and need some "TLC" (tender loving care). Some rooms are dark and don't allow much natural light in and other guests have complained that the rooms are small.