About Grand Hotel Wagner
The luxury Hotel Grand Wagner hotel is situated within Palermo's famed Historical Centre, and is only a ten-minute's walk from Holy Cross Church, the Regional Archaeological Museum, and Teatro Massimo.
Every room comes standard with free Wi-Fi, satellite TV, a refrigerator, a minibar, and a hair dryer. Staff are available for 24-hour room service. Bidets and bathrobes are provided in the bathrooms.
The hotel's extensive list of features includes a fitness centre, a bar/lounge, and a coffee shop/cafe. Morning comes with a free buffet breakfast, while afternoons often include a stop in the sauna or spa.
After breakfast, guests have a huge amount of options for food in the surrounding city. Many fine restaurants sit within a few minutes' walk of the Hotel Grand Wagner.
Some of the city's most popular attractions are within walking distance of the hotel. These include the Churches of San Cataldo and Martorana, each about 2 km away.
Positive Reviews
positive:
Excellent service
A regular feature of positive reviews, the hotel's service made a huge impression on many guests. From the moment they walked through the door, many felt welcomed and cared for by the staff. Room service also earned high marks for its attentive and quick service. Many reviewers specifically thanked certain employees for their help.
positive:
Location is fantastic
Guests were thrilled to stay in the centre of Palermo. Without any undue effort, they were able to explore the city's finest sites, as well as enjoy great meals at nearby restaurants. And, they were able to relax at night, as the hotel sits in a respectable and generally peaceful part of town.
positive:
Great Internet speeds
Happy reviewers applauded the hotel's delivery when it came to Wi-Fi. Many were quick to note that the Grand Wagner offers some of the best speeds in the entire city. Without fail, they were able to connect and surf as they pleased from any corner of the hotel.
Negative Reviews
negative:
Hygiene issues
Several disappointed guests had disturbing run-ins with cockroaches during their stay. They also felt a bit put off by what they saw as old furnishings, contributing to an image of a dated establishment.
negative:
Tiny rooms kill the buzz
Many disappointed guests reported that the rooms they paid for at the Grand Wagner were some of the smallest that they'd ever seen. Some said that they could not even unpack their suitcases and move about freely. As a result, they were sceptical of the hotel's claim to five-star status.
negative:
Breakfast could be better
Negative reviews made frequent mention of the poor breakfast quality. Many guests felt that the quantity of many food items was lacking, and many essentials were not replaced when baskets were emptied. Some criticised the hotel for the lack of fresh fruits in the breakfast spread.